Shipping & Returns
Shipping Times:
Shipping times may vary based on your location. We utilize reliable carriers to deliver your items as swiftly as possible.
Incorrect Information:
Please ensure that you provide accurate shipping information during the checkout process. We are not responsible for any delays or non-deliveries caused by incorrect information provided by the purchaser.
Refunds:
More Grace Apparel LLC does not offer refunds or credits for orders with incorrect shipping information.
Returns:
In the event that an item is returned to us due to an incorrect shipping address, the purchaser will be responsible for the cost of reshipping the item.
Lost or Stolen Items:
Once items are scanned and accepted by the selected carriers, More Grace Apparel LLC is not responsible for lost or stolen items. Please ensure that someone is available to receive the package at the provided shipping address.
Processing Time:
Processing of orders typically begins within 5-9 business days after the order is placed.
Orders placed after 12:00 PM (noon) will commence processing on the following business day.
Shipping Time:
After processing, please allow an additional 3-5 business days for your item to arrive. Please note that these time frames are estimates, and More Grace Apparel LLC. has no control over carrier services.
Custom Items:
Custom items require a minimum of 14 days to process and complete. We take pride in crafting unique items to your specifications, and this additional time allows us to ensure quality.
Weekend and Holiday Orders:
Orders placed on weekends will begin processing on the next business day.
Orders placed on holidays will be processed on the following business day.
We value your trust in More Grace Apparel and strive to provide you with the best possible service. If you have any questions or concerns about your order or our shipping policy, please don't hesitate to contact our customer support team.
We appreciate your business and look forward to serving you!
Note: This shipping policy is subject to change without prior notice. Please refer to the most recent version on our website for updates.